These terms and conditions were updated on December 10, 2021. When you make a reservation, you and those on whose behalf you are booking enter into an agreement between Sancho Panza Travel and others who will provide services for your Tour/Group package. Reservations are subject to the Terms and Conditions outlined below.

RESERVATION & PAYMENTS

Payment terms fluctuate based on tour/group package. Deposit and Full payment terms are outlined on your invoice/contract. Payments can be made by check, bank transfer or money order(issued in USD) payable to Sancho Panza Travel. Credit card payments are accepted (Visa, American Express or Master Card). Prices and itineraries for group tours are secured upon receipt of signed contract and deposit.

The parties acknowledge and agree that, in consideration of the work already performed by Sancho Panza Travel in connection with the preparation of the itinerary and quote, and other preparations for the trip, the Deposit has been fully earned by Sancho Panza Travel upon payment, and the Deposit shall in no event be refundable to the traveler for any reason whatsoever.

Note: Space is subject to availability at time of booking. Special event tickets may require full payment at time of booking. Prices may be higher than advertised due to special events, premium nights and holidays. Travel vouchers and tickets will be mailed upon receipt of final payment. Group reservations and certain tours/packages may have different payment due dates, date change fees and cancellation fees. In the event that the balance is not paid by the due date, Sancho Panza Travel reserves the right to cancel the reservation and a cancellation fee will be applicable.

CANCELLATION FEES

In the event that you must cancel your reservation prior to departure, cancellation fees will be per those stated on the contract/itinerary/invoice. Tours, trips, and/or any other travel services canceled after a client has tendered its "final payment" as defined by Sancho Panza Travel's Contract for Travel Services (including no shows) are subject to a cancellation fee of 100% of the tour, trip, and/or travel services package price (unless otherwise stated); Airline Tickets: 100% cancellation fee; Special event tickets and gift certificates are 100% non-refundable. You will only receive a refund once all vouchers/tickets are returned to Sancho Panza Travel. Only written cancellations are accepted.

COVID-19

The worldwide COVID-19 pandemic has resulted in the enactment of various travel restrictions throughout the world. These laws can be enacted or modified in every country or local jurisdiction as conditions develop. Sancho Panza Travel strongly recommends that all travelers be fully vaccinated at least three weeks prior to commencing any travel outside the United States. Client/Traveler is hereby notified and acknowledges that travel restrictions throughout the world are outside the control of Sancho Panza Travel and are subject to change at any time and without notice to Sancho Panza Travel. Client/Traveler assumes all risks of travel, including the risk of contracting COVID-19 and agrees to hold harmless. Sancho Panza Travel of any claims or damages relating to illness, hospitalization, medical bills or death from this disease or any other disease contracted during travel. Client/Traveler assumes all risks of any changes, limitations, and restrictions in the travel plans due to COVID, including without limitation, site closures, travel restrictions, and/or mandatory quarantines. Client/Traveler agrees to hold harmless Sancho Panza Travel, its agents, employees and principals from all claims and damages relating COVID, including any cancellations, closures, changes, restrictions or limitations in travel plans due to COVID.

CREDIT CARDS

Your authorization to use your credit card number for payment indicates your agreement with our booking Terms and Conditions, whether or not you have signed the appropriate draft. For travel agency bookings, a letter of confirmation signed by the cardholder authorizing the use of the credit card without a signature must be kept on file by Sancho Panza Travel. In the event that a cardholder refuses to honor a charge, the travel agency will beheld responsible for the full payment.

PRICES

Prices are subject to change without prior notice. If the total price of the travel services is increased more than 7%, you have the right to cancel the reservation and obtain a full refund. No price increases will be made after you have paid in full.

OTHER CHANGES

Changes to package components are subject to an administrative fee to be determined by Sancho Panza Travel. All changes are subject to availability at time of booking.

VOUCHERS AND AIRLINE TICKETS

Travel vouchers and airline tickets must be presented when required by the service provider. If you fail to present the appropriate voucher(s), Sancho Panza Travel company is not responsible if a service provider declines to honor your reservation. You are also bound by each supplier's own Terms and Conditions.

DOCUMENTATION/PROOF OF CITIZENSHIP

It's your responsibility to ensure that you have the required documents for entry to the destination. In the event that you are denied entry for any reason, no refund for unused services will be considered. As of June 2009 it will be mandatory that visitors traveling between Canada/United States carry a valid passport. A passport must be validity date of 6 months after your return date. Names on airline tickets must appear exactly as shown on passport.

AIR TRANSPORTATION

Sancho Panza Travel is not responsible for unforeseen flight delays or schedule changes imposed by an airline. Air schedules may be subject to change at the discretion of the airline. Any cancellations or changes to airlines reservations are subject to any cancellations penalties imposed by the airline.

LOST/DAMAGED BAGGAGE

Lost/damaged baggage is the responsibility of the supplier not Sancho Panza Travel...

EXCESS BAGGAGE CHARGES

Sancho Panza Travel is not responsible for excess baggage charges.

TYPOGRAPHICAL ERRORS

In the event of a typographical error, Sancho Panza Travel reserves the right to re-price or change any quote or reservation with or without notice.

UNUSED SERVICES

Unused services are non-refundable and non-transferable.

MEDICAL AND TRIP CANCELLATION INSURANCE

The purchase of medical and trip cancellation/interruption insurance is strongly recommended.

MODIFICATIONS TO TRAVEL SERVICES

Sancho Panza Travel reserves the right to make any changes to the travel package, including changes to hotel accommodations, golf outings, tours, transportation and schedule with or without notice. No compensation will be provided for modifications to travel services. Hotel preferences such as bedding are on a request basis only.

CANCELLATION BY SANCHO PANZA TRAVEL

Sancho Panza Travel reserves the right to cancel any reservation at any time prior to full payment. In the event of cancellation, our liability will be limited to a full refund of all payments made to Sancho Panza Travel.

LOCAL CONDITIONS

Local conditions may differ from those in your home country. Sancho Panza Travel cannot be held responsible for any sickness or inconvenience arising as a result of the different living standards.

CONSTRUCTION

Sancho Panza Travel is not responsible for any inconvenience arising from hotel or accommodation construction.

WEBSITE AND BROCHURE ACCURACY

Sancho Panza Travel is not responsible for factors beyond our control which alter the accommodations, trains, flights or activities purchased. All photographs in any brochure and/or website are purely representational and are not a guarantee that everything will be as depicted upon arrival at your destination.

ACT OF GOD / FORCE MAJEURE

Sancho Panza Travel and/or its suppliers cannot assume liability for any loss, damage or injury resulting from an Act of God or any other force majeure.

PASSENGER RESPONSIBILITY

Sancho Panza Travel reserves the right to decline to accept any person as a member of a trip, or to require any participant to withdraw from the trip at any time when such action is determined to be in the best interests of the health, safety, and general welfare of the group or the individual participant. No refunds will be provided and the person is responsible for any transportation expenses to return home. Trip participants may be photographed for promotional purposes and no compensation will be provided.

SANCHO PANZA TRAVEL RESPONSIBILITY

The liability of Sancho Panza Travel, it's shareholders, directors, employees, agents and affiliates (collectively "indemnified Parties") for any loss, damage, or injury of any nature or kind whatsoever, arising out of its own acts, omissions or negligence, is limited to the amount paid for the vacation package. Except as set out above Sancho Panza Travel will not be liable for any loss, damage or injury of any kind whatsoever to person or property. Sancho Panza Travel is not liable for any third party omissions.

CLAIMS

You agree that any claims against Sancho Panza Travel shall be made in writing and received by Sancho Panza Travel no later than 30 days after the event causing the claim. Claims made after 30 days will not be responded to.

DISPUTE RESOLUTION

The exclusive venue for all claims, actions or proceedings against Sancho Panza Travel and its parent company arising out of this contract shall be Anne Arundel County in the State of Maryland, USA and such claims, actions or proceedings shall be determined according to the laws of Maryland.

SEVERABILITY

The invalidity of any provision contained here in shall not affect the validity of any other provision. Your reservation deposit indicates acceptance of the above Terms and Conditions and limits on responsibility.

LIABILITY LIMITATION

Sancho Panza Travel, acts only as agent for Client in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for the Client's benefit, and on the express condition that Sancho Panza Travel shall not be responsible for any loss, accident,injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with. Sancho Panza Travel shall not be liable for any injuries or any damage to any client or be subject to any claim, demand, injury, or damages, whatsoever, including without limitation, those damages from acts of passive or active negligence on the part of Sancho Panza Travel, its officers, employees, or agents. Client does hereby expressly release and discharge Sancho Panza Travel from all such claims, demands, injuries, damages, actions or causes of action. Client acknowledges that he/she has carefully read this paragraph and fully understands that this is a waiver and release of liability.